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We Can Work IT Out: The In-House IT and MSP Dynamic In-house IT professionals and managed service providers (MSPs) have had an interesting relationship over the course of IT history. Yes, they are vastly different, but if we drew a Venn diagram of IT and the MSP, the intersection of the two is worth exploring, particularly regarding how IT professionals can best manage their MSPs and work harmoniously to advance the common goal of IT performance. For IT professionals, the very utterance of the acronym "MSP" may conjure feelings of skepticism and fearing the reaper, which doesn't need to be the case. MSPs don't always equal outsourcing IT in its entirety. Let's explore common scenarios where in-house IT professionals and MSPs work together, because in these cases, in-house IT professionals need to understand how to get the most out of these relationships and up-level... (more)

The Myth of 'Mission-Critical' | @DevOpsSummit #DevOps #APM #Monitoring

The Myth of 'Mission-Critical': Irrational Thinking in Modern IT Management By Susan Cole I was reading an article today that discusses managing “mission-critical” applications. I really dislike that term. It’s trite, it’s dated – even nonsensical. It suggests that applications fall into two groups – mission-critical, and…optional? marginal? unnecessary? one step away from being voted off the island? Here’s the fallacy with that view – people that run IT organizations are smart, and they invest in stuff that matters to the business. They don’t run apps that don’t provide value because they excel at cost-efficiency. So the notion that relatively few apps are actually worth managing is illogical. Even email, the poster child for apps at the bottom of the food chain, is essential to the operation of a 21st century organization – it’s how they stay organized. Which is ... (more)

Trust Is Not a Control | @CloudExpo @SAP #GRC #SOD #AI #Cybersecurity

The origins of SAP GRC software goes back decades, but adoption has been slow. But with the rigor of modern compliance regimes like SOX, coupled with the sheer volume and complexity of online transactions, there's been an accelerating movement away from document-centric review processes to automation. There are a variety of SAP process control and access control solutions that can monitor transactions, alert on potential SOD conflicts, and facilitate remediation. Companies implementing GRC software stick segregation of duties in IT for obvious reasons: IT handles the Basis administration, which implements the security model They understand security concepts like the principle of least privilege Often, they're the only ones who can make heads or tails of the SAP GRC software output But in reality, sticking segregation of duties in IT is asking for trouble. Why Keep... (more)

2017 Top 10 Predictions | @CloudExpo #BigData #IoT #AI #ML #DL #DevOps

The time of year when crystal balls get a viewing and many pundits put out their annual predictions for the coming year. Rather than thinking up my own, I figured I’d regurgitate what many others are expecting to happen. 8 Predictions About How the Security Industry Will Fare in 2017 – An eWeek slideshow looking at areas like IoT, ransomware, automated attacks and the security skills shortage in the industry. Chris Preimesberger (@editingwhiz), who does a monthly #eweekchat on twitter, covers many of the worries facing organizations. 10 IoT Predictions for 2017 – IoT was my number 1 in The Top 10, Top 10 Predictions for 2016 and no doubt, IoT will continue to cause havoc. People focus so much on the ‘things’ themselves rather than the risk of an internet connection. This list discusses how IoT will grow up in 2017, how having a service component will be key, the com... (more)

What Is an Application Delivery Controller: Part 2 | @CloudExpo #Cloud #Virtualization

Application Delivery Basics One of the unfortunate effects of the continued evolution of the load balancer into today’s application delivery controller (ADC) is that it is often too easy to forget the basic problem for which load balancers were originally created—producing highly available, scalable, and predictable application services. We get too lost in the realm of intelligent application routing, virtualized application services, and shared infrastructure deployments to remember that none of these things are possible without a firm basis in basic load balancing technology. So how important is load balancing, and how do its effects lead to streamlined application delivery? Let’s examine the basic application delivery transaction. The ADC will typically sit in-line between the client and the hosts that provide the services the client wants to use. As with most th... (more)

Ask the Right Questions Before Jumping into Development | @DevOpsSummit #DevOps #ContinuousIntegration

Ask the Right Questions Before Jumping into Development In today's post, we're going to be talking more about the steps of ID-GEM - the business impact software framework from Amadeus Consulting that is designed to streamline your development process. ID-GEM is a free, downloadable planning tool that helps organizations incorporate business objectives early in the development process to reduce software project failure rates by addressing the need for better front-end planning. In our last post, we talked about step one - the "I" of ID-GEM, which stands for "Identify Value." It might be helpful to take a step back and read that blog so you can understand the importance of identifying business value before beginning your project. So now that you're brought up to speed with step one, let's launch right into step two - D, for "Discovery Questions." This is the part of y... (more)

OK 2017, Now What? | @ThingsExpo #IoT #M2M #Sensors #Mobility

The Year of the (Fire) Rooster will soon be upon us and the talkative, outspoken, frank, open, honest, and loyal Rooster could influence events in 2017. Whether you were born under the symbol or not, Roosters strive on trust and responsibility, essential for any organization especially in these times. 2016 (Year of the Monkey) brought us a crazy year of high profile breaches, a 500% increase in ransomware, a 0-day per day and slick malware each looking to cause havoc on all parts of society including your mobile device. The monkey’s shenanigans exhausted many of us in 2016 and 2017 will require some quick thinking and practical solutions to battle the ongoing, ever-growing threats. A year ago I noted, Mobility, both the state of being and the devices we use, will continue to grow and be an immense enabler and/or inhibitor for organizations. Today, we are the devices... (more)

What Is Load Balancing? | @CloudExpo #IoT #M2M #API #Cloud

The entire intent of load balancing is to create a system that virtualizes the “service” from the physical servers that actually run that service. A more basic definition is to balance the load across a bunch of physical servers and make those servers look like one great big server to the outside world. There are many reasons to do this, but the primary drivers can be summarized as “scalability,” “high availability,” and “predictability.” Scalability is the capability of dynamically, or easily, adapting to increased load without impacting existing performance. Service virtualization presented an interesting opportunity for scalability; if the service, or the point of user contact, was separated from the actual servers, scaling of the application would simply mean adding more servers or cloud resources which would not be visible to the end user. High Availability ... (more)

What is DNS?

What is the Domain Name System (DNS)? Imagine how difficult it would be to use the Internet if you had to remember dozens of number combinations to do anything. The Domain Name System (DNS) was created in 1983 to enable humans to easily identify all the computers, services, and resources connected to the Internet by name—instead of by Internet Protocol (IP) address, an increasingly difficult-to-memorize string of information. Think of all the website domain names you know off the top of your head and how hard it would be to memorize specific IP addresses for all those domain names. Think of DNS as the Internet’s phone book. A DNS server translates the domain names you type into a browser, like www.f5.com, into an IP address (104.219.105.148), which allows your device to find the resource you’re looking for on the Internet. DNS is a hierarchical distributed naming sy... (more)

What Is #MQTT? | @ThingsExpo #IoT #M2M #RTC #DigitalTransformation

The mad dash to connect virtually every noun to the internet or the Internet of Things is creating a massive M2M network for all the devices, systems, sensors and actuators to connect & communicate on the Internet. With that, they need a communications protocol to understand each other. One of those is Message Queue Telemetry Transport (MQTT). MQTT is a “subscribe and publish” messaging protocol designed for lightweight machine-to-machine (or IoT) communications. In this episode of Lightboard Lessons, I light up how MQTT works. ps Related: IoT Ready Infrastructure IoT Effect on Applications IoT Influence on Society What are These "Things? The Intruders of Things Internet of @ThingsExpo, taking place June 6-8, 2017 at Javits Center, New York City, is co-located with 20th International @CloudExpo and will feature technical sessions from a rock star conference facult... (more)

Cloud Expo New York Call for Papers Now Open

Early Bird Savings Cloud Expo Cloud computing is a game changer. The cloud is disrupting traditional software and hardware business models by disrupting how IT service gets delivered. Entrepreneurial opportunities abound as this classic disruptive technology begins to proliferate, so it is no surprise that SYS-CON's industry-leading International Cloud Expo is going from strength to strength. The 5th International Cloud Expo, to be held April 19-21, 2010, at the Jacob Javits Convention Center in New York, NY, announces that its Call for Papers is fast approaching. Topics on which submission are welcome include all aspects of providing or using massively scalable IT-related capabilities as a service using Internet technologies (see suggested examples below). Help plant your flag in the fast-expanding business opportunity that is The Cloud: submit your speaking propos... (more)